The main objective of 911 Operator is to manage emergency calls efficiently. You must assess situations, dispatch emergency services, and ensure a quick response to emergencies while balancing resources and staff.

To dispatch units, click on the emergency marker on the map, review the details of the call, then select the appropriate unit by clicking on it and then hitting the dispatch button to send them to the location.

If you run out of available units, prioritize emergencies based on severity. You can also request backup or wait for units to return from previous calls. Managing your resources effectively is crucial.

To manage multiple calls, assess the urgency of each situation. Prioritize the highest-impact emergencies first. You can pause the game to give yourself time to make decisions and allocate resources effectively.

Improving response times involves several strategies. Follow these steps: 1. Upgrade your units with better equipment for efficiency. 2. Train your staff to enhance their skills. 3. Ensure that the dispatch center is well-staffed during peak hours. 4. Analyze the map for shortcuts to reduce travel time.